i444 Privacy Policy — Your Personal Information Is Fully Secure

1 Introduction and Scope

i444, as a secure and reliable online gaming platform, places the highest priority on protecting our users' personal information. This privacy policy ("Policy") applies to the i444 website, mobile application, and all related services.

The purpose of this policy is to clearly inform our users what information we collect, why we collect it, how we use it, and under what circumstances it may be shared with third parties. i444 believes that transparency is the foundation of a healthy user-provider relationship.

This policy applies to all individuals residing in Bangladesh who use the i444 platform. Our services are available only to those aged 21 and above.

2 Information We Collect

Various types of information may be collected when you register on and use the i444 platform. This information is divided into the following categories:

2.1 Personal Identification Information

• Full name and date of birth (for age verification)
• Email address and mobile number
• National ID number (for KYC verification)
• Address and postal code
• Account username and password (stored in encrypted form)

2.2 Financial Transaction Information

• bKash, Nagad, Rocket account numbers (for transaction processing)
• Bank account details (for bank transfers)
• Deposit and withdrawal history
• Transaction timestamps and amounts

2.3 Technical and Usage Information

• IP address and device identifier
• Browser type and operating system
• Site browsing history and session duration
• Cookie and local storage data
• Gaming activity history (game type, bet amount, win/loss records)

2.4 Communication Information

• Live chat conversation records
• Email correspondence details
• Content of complaints and suggestions

3 How We Collect Information

i444 collects user information through various methods:

3.1 Information You Provide Directly

You provide information directly when you create an account on i444, update your profile, request a deposit or withdrawal, or contact our support team.

3.2 Automatically Collected Information

Some information is collected automatically while you use our platform. This includes cookies, web beacons, and similar technologies, which are used to improve your browsing experience and prevent fraud.

3.3 Information Received from Third Parties

For identity verification (KYC) and payment verification, we may work with approved third-party service providers. These providers may share limited information that is combined with information we already hold.

4 How We Use Your Information

i444 uses your information for the following legitimate purposes:

• Account Management: To create, verify, maintain, and secure your account.
• Transaction Processing: For deposits, withdrawals, and bonus distribution.
• Fraud Prevention: To detect unusual account activity and take preventive action.
• Legal Compliance: To meet applicable legal obligations and respond to requests from authorities.
• Customer Support: To resolve your questions and issues via 24/7 live chat and email.
• Service Improvement: To review user experience and improve the quality of the platform.
• Responsible Gaming: To analyze gaming behavior, identify problematic patterns, and provide necessary support.
• Communications: To send important account-related notifications, security alerts, and policy change updates.

5 Sharing and Disclosure of Information

i444 does not sell or rent your personal information to third parties. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

Our approved technology and payment service providers (such as payment gateway operators) may receive only the limited information necessary to provide their services. These partners are required to process information according to our instructions and may not use it for any other purpose.

5.2 Legal Obligations

We may be required to disclose information in response to a court order, government investigation, or other legal process. In such circumstances, we will provide only the information legally required.

5.3 Security and Fraud Prevention

Evidence of fraudulent activity may be shared with relevant authorities to protect the security of the platform and safeguard the interests of other users.

5.4 Business Transfers

In the event of a merger, acquisition, or asset sale, user information may be transferred. We will notify users in advance in such circumstances.

6 Data Security Measures

i444 uses industry-standard technology and processes to keep your personal information secure:

6.1 Technical Security

• SSL (Secure Sockets Layer) encryption — all data transmission is encrypted
• Passwords stored using strong hashing algorithms
• Two-factor authentication (2FA) available
• Regular security audits and vulnerability testing
• Firewall and intrusion detection systems

6.2 Administrative Security

• Access to data is limited to authorized staff only
• Regular security training for staff
• Rapid response plan in the event of a data breach
• Obligation to comply with internal privacy policies

7 Cookie Policy

The i444 website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help our platform function correctly.

7.1 Essential Cookies

These cookies are essential for the platform's basic functionality — such as maintaining login sessions, security verification, and payment processing. They cannot be disabled.

7.2 Performance Cookies

These cookies help monitor site performance — which pages are used most, where loading issues exist, and so on. Information collected from them is aggregated and anonymous.

7.3 Functionality Cookies

These cookies remember your preferences (such as language selection and display settings) and provide a personalized experience on your next visit.

You can disable some cookies by changing your browser settings. However, disabling essential cookies may cause some platform features to not work correctly.

8 Data Retention Period

How long i444 retains user information is described below:

• Active account data: Retained for as long as the account remains active.
• Transaction records: Retained for the period required under financial regulations.
• Closed account data: May be retained for as long as necessary to meet legal obligations.
• Log files and technical data: Generally deleted automatically after a set period.
• Communication records: Retained for a reasonable period to ensure the quality of customer support.

Once the need to retain data has ended, i444 deletes or anonymizes it using secure methods.

9 User Rights

As a user of the i444 platform, you have the following rights over your own information:

9.1 Right of Access

You have the right to know what information we hold about you and to receive a copy of it.

9.2 Right to Rectification

If any information held in your account is incomplete or incorrect, you may request that it be corrected.

9.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, where legal obligations exist, it may not be possible to delete all information.

9.4 Right to Object to Processing

You may object to the use of your information for optional purposes such as marketing communications.

9.5 Data Portability

You have the right to receive your personal information in a structured, commonly used format.

To exercise any of the above rights, please contact our support team. We will respond to your request in a timely manner.

10 Privacy of Minors

i444 services are for those aged 21 and above only. We do not knowingly collect information from minors. Age verification is a mandatory step at registration.

If we become aware that information has been collected from a minor, we will immediately close that account and delete the relevant information.

11 International Data Transfers

Some information may be processed on servers located outside Bangladesh for the operation of the i444 platform. In such cases, we ensure that:

• Applicable international data protection standards are being followed.
• Appropriate protective clauses are included in data transfer agreements.
• The receiving party has agreed to maintain i444's privacy standards.

12 Third-Party Links and Services

The i444 platform may contain links to third-party websites. These external sites have their own privacy policies and i444 is not responsible for them. You are advised to review the privacy policy of any external site before visiting it.

Game providers (such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft) operate under their own terms of service and privacy policies.

13 Policy Changes and Updates

i444 may update this privacy policy from time to time. For significant changes, we will:

• We will publish updated policies on this page.
• We will note the date of any changes.
• We will notify registered users via email or through in-platform notifications.

If you continue using the platform after a policy update, you will be considered to have given your consent to the revised policy.

14 Contact Us

If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us:

• 24/7 Live Chat — Support available in Bengali and English
• [email protected]

Our team is able to process your requests in both Bengali and English.